Thank you for visiting and trusting 990IRS.com (the "Site," the "Company," "we," "us," or "our"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the Site or use the services we provide (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Services.
1. Information We Collect
| Category | Examples | Source |
|---|---|---|
| Information you provide | Contact details (name, email, phone); organizational details (nonprofit name, EIN, address, fiscal year end); account credentials (username, password); financial statements and other records required to prepare IRS returns | You, when creating an account, completing forms, uploading documents, or contacting us |
| Information we collect automatically | IP address, device type, browser; log files, pages viewed, links clicked, referring URL; cookie and pixel tracking data; approximate geolocation derived from IP | Automatically through cookies, server logs, and similar technologies |
| Information from third parties | Payment confirmation details (from payment processors); authentication data (e.g., Login.gov, ID.me); public charity status information (e.g., IRS EO database) | Service providers, public databases |
We do not knowingly collect Social Security Numbers or sensitive personal data except as required for IRS filings (e.g., officer titles that appear in Form 990). If you provide such data, you warrant that you have the authority to do so.
2. How We Use Your Information
We use collected information to:
- Provide and improve the Services – including preparing, reviewing, and electronically filing IRS Forms 990 and related schedules.
- Communicate with you – regarding your account, filings, deadlines, updates, and customer support inquiries.
- Process payments – via secure third party payment processors.
- Ensure security and prevent fraud – protecting the Site, user accounts, and our infrastructure.
- Comply with legal obligations – including IRS regulations, tax law, and court orders.
- Send marketing or educational materials – such as newsletters or resource updates, where permitted by law. You may opt out at any time.
For visitors from the European Economic Area or the United Kingdom, our legal bases under the General Data Protection Regulation (GDPR) are: (a) performance of a contract; (b) legitimate interests in operating our business; (c) compliance with a legal obligation; and, where applicable, (d) your consent.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Maintain secure user sessions;
- Remember your preferences;
- Analyze Site traffic and usage patterns (via Google Analytics or similar); and
- Improve the Site performance.
You can manage cookie preferences in your browser settings. Disabling cookies may limit certain features of the Services.
4. How We Share Information
We do not sell or rent your personal information. We may share information only:
- With the IRS or other tax authorities – to submit your organization's filings.
- With service providers – such as cloud hosting partners, e file software vendors, payment processors, analytics providers, and customer support platforms, all of whom are bound by confidentiality obligations.
- With professional advisors – lawyers, auditors, accountants, as necessary to operate our business and comply with law.
- For legal reasons – if required by court order, subpoena, or to protect the rights, property, or safety of the Company, our users, or others.
- With your consent – if you instruct us to share information with a third party.
5. International Data Transfers
We are based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other jurisdictions. Where required, we rely on Standard Contractual Clauses or other legally recognized mechanisms to safeguard cross border data transfers.
6. Data Security
We implement administrative, technical, and physical safeguards consistent with IRS Publication 4557 and industry standards, including:
- TLS/SSL encryption for data in transit;
- Encryption of sensitive data at rest;
- Multi factor authentication for staff access;
- Regular security training and background checks for employees;
- Secure, SOC 2 compliant cloud infrastructure.
No security system is perfect, but we continuously monitor and update our safeguards.
7. Data Retention
We retain information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations (e.g., IRS record retention rules), resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you;
- Rectify inaccurate or incomplete information;
- Delete your information (subject to legal exceptions);
- Restrict or object to processing;
- Receive a copy of your data in portable format;
- Opt out of marketing communications.
To exercise these rights, email [email protected]. We will verify your identity and respond within required timeframes.
For California residents, we comply with the California Consumer Privacy Act (CCPA) and CPRA. We do not sell or share personal information as defined by those laws.
9. Children's Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided personal information, we will delete it promptly.
10. Third Party Links
The Site may contain links to third party websites. We are not responsible for their privacy practices. We encourage you to review any third party privacy policies before providing information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy on the Site and, if required by law, notify you by email. The "Last updated" date at the top indicates when the latest changes became effective.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
990IRS.com
Attn: Privacy Officer
Email: [email protected]
Thank you for trusting 990IRS.com with your organization's information.